Privacy Policy

Introduction

Berkham Private Travel & Concierge LLP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We understand that privacy is of utmost importance to our discerning clientele. Your trust is essential to us, and we handle your personal information with the highest level of care and discretion.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when making inquiries or booking services.
• Travel Preferences: Destination preferences, accommodation requirements, dietary restrictions, and other details necessary to customize your travel experience.
• Payment Information: Billing address and payment details processed through secure third-party payment providers.
• Communication Data: Records of correspondence between you and our team.
• Technical Data: IP address, browser type, device information, and cookies when you visit our website.

How We Use Your Information

We use your information for the following purposes:

• To provide and personalize our luxury travel and concierge services
• To process bookings, reservations, and payments
• To communicate with you regarding your inquiries and travel arrangements
• To send you relevant updates about your bookings and travel itineraries
• To improve our services and website functionality
• To comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners such as hotels, airlines, yacht charters, and event organizers to fulfill your travel arrangements.
• Legal Requirements: When required by law or to protect our legal rights.
• Business Transfers: In connection with any merger, acquisition, or sale of assets.

All service providers are bound by confidentiality agreements and are required to handle your information with the same level of care we provide.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings.

We use cookies for:

• Essential website functionality
• Analytics to improve our services
• Remembering your preferences

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to the processing of your data
• Portability: Request transfer of your data to another service

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may also retain certain information as required by law or for legitimate business purposes.

International Transfers

As a global travel service provider, we may transfer your information to countries outside your residence. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: